Shopping FAQ

1. Ordering Options

Online – Add items to your Shopping Bag and check out securely as a guest or with your account.
Phone – Call 800-532-0207; we’ll confirm size, color, address and payment. A confirmation email with tracking link follows.

  • An account is not required, but you’ll enjoy:
    • Early access to new drops
    • Saved wish-list items
    • Faster payments & deliveries
    • Full order / return history

  • Sign-up via Sign In / Create Account.

  • Forgot password? Click Forgot Password or contact Customer Care.

Services and costs are calculated automatically at checkout based on your country.
See Delivery Times & Costs for detailed lead times.

  • Complimentary returns within 14 days.

  • Pre-paid return label enclosed.

  • Full procedure in Returns / Exchanges section.

  • Secure first access to upcoming styles.

  • Payment captures on dispatch; estimated ship date shown on product page.

  • Mixing in-stock & pre-order items? We’ll ship separately; you pay shipping only once.

  • Size selector shows Available or Sold Out.

  • Looking for a sold-out item? Email [email protected] and we’ll try to locate it.

SizeBustWaistHips
S34 in28 in37.5 in
M36 in30 in39.5 in
L38 in32 in41.5 in

Each product page links to the full guide with fit tips.

  • Every order arrives inside our water-resistant Syrena Swim Bag.

  • Gift wrap & message complimentary—select in checkout; we pack with tissue and pink ribbon.

  • Browse, select size/color.

  • Click Add to Bag.

  • Review in MY BAG.

  • Click Checkout Securely and follow prompts.

  • Email 1: order confirmation.
    Email 2: dispatch notice with tracking.

Tap the ♥ icon to save an item. Share via email or social; stock is not reserved.

  • Order received? You’ll get an instant confirmation and a second email with tracking when shipped.

  • Need to amend or cancel? Details can’t be edited once accepted; cancel and re-order, or contact Customer Care for assistance.